Sven De Winter

As Logistics Supplier Relationship Management Leader for EMEA, I am responsible to drive value out of the logistics contracts. This not only by controlling the agreed performance but also looking together, as partners, towards value creation. By a team of 10 SME we achieve this additional value through open communication with our carriers and internal customers. All of this with the intend to align on understanding and advancing the logistics operations by optimization (service improving and/or cost reduction) of the existing flows. I consider my latest success as the creation of a bridge between procurement and the customer service organisations across DuPont. By creating a scorecard tool (and process) that gives immediate view of DuPont’s supplier experience on 4 points: the supplier performance (KPI’s), buyers vision on partnership, received data quality & the internal customer’s experiences. By this monthly exercise, our logistics department can push the suppliers in understanding where we as a company need them to be. But also, improve the customer experience in a rigid procurement process.