Heiko Wrobel

Heiko is the head of group “processes” of the Fraunhofer Center for Applied Research on Supply Chain Services SCS with focus on benchmarking and process management for logistics and wholesalers since 2011. Through various research and industrial projects at Fraunhofer SCS since 2002 he acquired expertise in qualitative and quantitative methods of process analysis, porcess visualization and design. The method of benchmarking has become his core area. Within the Benchmarking Center he runs benchmarking programms and working groups. The Freight Benchmarking Group of the European Chemical Industry was established in 2005 and currently comprises over 10 leading chemicals manufacturers.